Specialist/Senior Specialist, Business Technology

Location: AA Headquarters 1 (DFW-HDQ1)
Additional Locations: None
Requisition ID: 25202


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You ve come to the right place.

You don t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.

What does it take to join us? We re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.

Fortunately, we re building on almost a century of innovation and firsts in our industry and we plan to continue that tradition of excellence.

About The Job

The Specialist, Business Technology will serve as a liaison between Business Technology and our TEQ (Training, Engineering & Quality) division. The Specialist will play an instrumental role in training, developing and supporting the applications rolled out by the Business Technology Team. This individual will be the resident SharePoint person for TEQ. The ideal candidate will have extensive experience with SharePoint and the ability to construct complex workflows.

This role is located at our Technical Operations Center (TOC) facility, located in the Dallas-Fort Worth, TX area.

Specifically, you ll do the following:

  • Streamline customer support requests for SharePoint, K2 and Lotus Notes
  • Work with TEQ Stakeholders to understand customer processes in order to document, design and develop applications using K2 and SharePoint
  • Track and manage analytics for both the K2 and SharePoint platforms
  • Develop and maintain strong business relationships with our TEQ customers
  • Develop forms, applications, and workflows for SharePoint sites within TEQ
  • Creates and delivers Training for TEQ employees in the areas of SharePoint and K2
  • Manage SharePoint administration for TEQ
  • Facilitate User Groups for SharePoint and other TEQ applications
  • Maintain the TEQ SharePoint Homepage
  • Direct Communications for the TEQ Homepage
  • Complete other assignments and projects as directed by Manager
  • Lead or participate in demonstrations to present solution capabilities to stakeholders
  • Other duties as needed


Required Qualifications

  • Bachelor's degree in a Computer Science, Information Systems or Technology Management
  • Strong aptitude for problem solving.
  • Demonstrated experience developing robust technology solutions
  • Working knowledge of JavaScript, SharePoint Designer and Bootstrap
  • Proficient in JavaScript coding of jQuery plugins or similar JavaScript frameworks, markup coding by hand, specifically HTML5 and/or XHTML 1. 0, JSOM, CSOM, REST, and Bootstrap
  • Knowledge of Microsoft Office to include Word, Outlook, etc.

Preferred Qualifications

  • Understanding of SDLC, Agile, Scrum, LSS, TFS tools and methodologies
  • Experienced in creating responsive web designs (css media queries)
  • At least 3 years of experience in Sharepoint administrative and development duties
  • Relevant technical certification (Microsoft,. NET, Sharepoint, K2, other) subset of HTML, Python, javascript, CSS, SQL, webservices REST, lotus script, SGML/XML, DTDs, XSLT, XSL-FO, Omnimark

Additional Locations: None
Requisition ID: 25202

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Senior Account Executive, Technology and Cyber...
Austin, TX FleishmanHillard
Equipment Specialist - Equipment Specialist Sr.
Laredo, TX American Electric Power
Equipment Specialist - Equipment Specialist Sr.
Abilene, TX American Electric Power
Senior Proposal Specialist
Houston, TX Huntington Ingalls Industries
Curriculum Technology Specialist
Longview, TX Region VII Education Service Center
Curriculum Technology Specialist
Longview, TX Region VII Education Service Center